Gym Policies

We want you to help us take care of our clubs. We ask all our members to please wipe equipment before and after each use. Use of chalk is strictly prohibited to preserve integrity of equipment. Dropping weights is also prohibited as it may damage equipment. Be respectful of personal space of other members and mindful of sharing equipment with others.

If you have any questions, our team members are always available for help.

We offer personal training to all of our members. Stop by your home club to learn more about our comprehensive training packages that include meal plans, in club & at home workouts, and one on one sessions. Every member gets a free fitness consultation at the time of sign-up.

We request an Electronic Funds Transfer (EFT) through checking accounts for your convenience and protection. This allows us to bill your account without the hassle of updating an expired, invalid, or lost/stolen card. Any account that goes into default is subject to a late fee. A credit card may be used as an alternate form of payment, subject to applicable processing fees added.

You can sign up for an Avovle Fitness membership starting at the age of 13. Members ages 13-15 must be accompanied by a parent or guardian when they work out. Members who are 16 to 17 years old must have a signed membership contract from their legal guardian on file.

The in-club use of mobile devices can impact the safety, privacy and comfort of our members. In order to ensure the best possible member experience, we limit in-club use of mobile devices in the following ways:
Avolve Fitness strictly prohibits the use of mobile devices to take photographs or videos or to make voice or video calls in the locker rooms.
Headphones are required while listening to any audio on a mobile device.
Headphones are required to make voice or video calls.
Members are prohibited from using their mobile devices anywhere in the club to view content that may be viewed as offensive or inappropriate.
Members may use their mobile devices on the gym floor to photograph or take video of themselves in very limited circumstances and this privilege may be revoked at any time. Use of a mobile device on the gym floor may be acceptable under the following conditions:
No member may use a mobile device to take photographs or videos if doing so presents a risk of injury to themselves or others.
Out of respect for the privacy and comfort of our members, photographs or video should never include anyone who has not given their prior permission to appear in such images.

Lockers are provided for member use while at the club only. Locks left on a locker for more than 24 hours may be cut/removed.
Lockers are available to all members, and are used at member’s own risk.
Locks are recommended, and members must bring their own locks.
Lockers are for member use while at the club only - members may not leave the club with personal items left in a locker.

Tanning is a highly regulated service that is offered as an amenity for all Avolve Fitness members. Regulations vary by state and even within local jurisdictions.
Members must agree to terms and conditions of use in accordance with state regulations that govern tanning, including, but not limited to:
Tanning is available only to members over the age of 18.
Members can tan only as often as allowed by applicable law, but not more than once every 24 hours.
Use of products and protective wear, including approved eye protection (available for purchase at front desk)
Length of tanning exposure

We are all for people being comfortable while exercising but do ask that clothing that may be perceived as revealing or offensive not be worn in the club. Examples of clothing that is not allowed include:
Open-toed shoes or sandals
Muddy or dirty clothing/shoes
Clothing with words that anyone may find offensive or otherwise inappropriate
All personal belongings must be kept in lockers

Avolve Fitness does not tolerate discrimination or harassment of any person on its premises on the basis of race, national origin, ancestry, color, creed, religion, sex, sexual orientation, gender, gender identity, age, disability, or any other basis protected by law. All members will have access to restroom and locker room facilities that correspond to their sincerely held, self-reported gender identity to the extent permitted by applicable law.

Avolve Fitness does not tolerate verbal or physical harassment of any member or team member for any reason. Violations by members may result in cancellation of membership.
If any member experiences harassment:
The incident of harassment shall be reported to an Avolve Fitness team member or manager as soon as possible
Issues that are not resolved in a manner satisfactory to a member may also be directed to avolve@avolvefitness.com

Avolve Fitness is dedicated to keeping our members, staff, and all those in our community safe while social distancing during the COVID-19 crisis.
We believe that exercising is imperative for people to stay healthy and have taken every precaution necessary to keep our facilities open and available for use. Some new procedures we have implemented are:
Staff will be required to wear masks and strongly encouraged to wear gloves.
Club capacity restrictions to ensure social distancing remains possible.
A strict stay at home policy for any employee or member exhibiting symptoms and a reporting process for confirmed cases.
Social distancing is being enforced by signage and floor markers.
No contact personal training and no equipment sharing during sessions.
Personal Medical-grade cleaning products and hand sanitizers available throughout facility
Required hand washing upon entry.
Increased disinfectant stations with hand sanitizer throughout the club
Pre-use and post-use wipe down protocol on all equipment by members in addition to staff
Enhanced staff cleaning checklist including a full facility wipe down every 2 hours and bathrooms cleaned every hour.
Water fountains for refilling water bottles only.
Limit group exercised to 2 people or less.